Hotel Policies

• Check in 2:00 pm
• Check out 12:00 pm

General

With a stay at Eurostars Hotel Excelsior, you'll be centrally located in Naples, steps from Gulf of Naples and 14 minutes by foot from Molo Beverello Port. This upscale hotel is 0.2 mi (0.3 km) from Castel dell'Ovo and 0.5 mi (0.8 km) from Royal Palace.. Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights.
• This tax does not apply to children under 15 years of age.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 30 per personSelf parking fee: EUR 30 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Pets

• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Professional property host/manager.
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Individually-wrapped food options are available.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Individually-wrapped food options are available for breakfast.
• Masks are available to guests.
• Protective clothing is available to guests.
• Gloves are available to guests.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Debit cards, Cash, American Express, Mastercard

Dining

• Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are available daily for a fee.

Business amenities

• Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
• Guests may use a train station drop-off service for a surcharge, and self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 122 air-conditioned rooms featuring minibars and flat-screen televisions.
• Your bed comes with down comforters and premium bedding.
• Complimentary wireless internet access is available to keep you connected.
• Bathrooms have bathtubs or showers and bidets.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Via Partenope - 0.1 km / 0.1 mi Gulf of Naples - 0.1 km / 0.1 mi Castel dell'Ovo - 0.3 km / 0.2 mi Royal Palace - 0.8 km / 0.5 mi Lungomare Caracciolo - 0.8 km / 0.5 mi San Francesco di Paola - 0.8 km / 0.5 mi Piazza del Plebiscito - 0.8 km / 0.5 mi Bourbon Tunnel - 0.9 km / 0.5 mi Villa Comunale - 0.9 km / 0.6 mi Via Chiaia - 1 km / 0.6 mi Teatro di San Carlo - 1 km / 0.6 mi Galleria Umberto I - 1.1 km / 0.7 mi Naples Aquarium - 1.1 km / 0.7 mi Piazza dei Martiri - 1.1 km / 0.7 mi Molo Beverello Port - 1.2 km / 0.7 mi The preferred airport for Eurostars Hotel Excelsior is Naples Intl.
• Airport (NAP) - 18.2 km / 11.3 mi

Headline

• Near Castel dell'Ovo