Hotel Policies

• Check in 2:00 pm - 10:30 pm
• Check out 11:00 am

General

Located in Nova Ponente, Ganischgerhof - Mountain Resort Spa is in the mountains, a 1-minute drive from Val d'Ega and 11 minutes from Sanctuary of Madonna di Pietralba. This 4-star hotel is 7.1 mi (11.4 km) from Golf Club Petersberg and 8.6 mi (13.8 km) from Oclini Pass.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts major credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.50 per person, per night.
• This tax does not apply to children under 14 years of age.
• We have included all charges provided to us by the property.
• Optional: Airport shuttle fee: EUR 25 per person (one-way) Airport shuttle fee per child: EUR 0 (one-way), (up to 11 years old) Pet fee: EUR 30 per pet (varies based on length of stay) Service animals are exempt from fees Late check-out fee: EUR 15 (subject to availability) Rollaway bed fee: EUR 36.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Pool access available from 8:00 AM to 9:00 PM.
• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast.

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• This property offers transfers from the airport and train station (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 7:30 AM - 11:00 PM.
• This property doesn't offer after-hours check-in.
• Front desk staff will greet guests on arrival..
• Professional property host/manager.
• Contactless check-out is available.
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
• Contactless food service / room service is available.
• Temperature checks are available to guests.
• Individually-wrapped food options are available.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Cashless transactions are available.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Food service has been amended for enhanced safety.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Individually-wrapped food options are available for breakfast.
• Masks are available to guests.
• Electrostatic spray is used for disinfection.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Gloves are available to guests.
• Masks are compulsory at the property.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Debit cards, Cash, Mastercard

Dining

• Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
• Mingle with other guests at the complimentary reception, held daily.
• Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
• A complimentary full breakfast is served daily from 7:30 AM to 11:00 AM.

Business amenities

• Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff.
• A train station pick-up service is provided at no charge (available on request), and free self parking is available onsite.

Rooms

• Make yourself at home in one of the 41 individually decorated guestrooms, featuring minibars and flat-screen televisions.
• Your bed comes with down comforters, and all rooms are furnished with sofa beds.
• Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.
• Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Val d'Ega - 0.1 km / 0.1 mi Dolomites - 2 km / 1.2 mi Ski Centre Latemar - 6.1 km / 3.8 mi Isarco Valley - 6.7 km / 4.2 mi Carezza Ski Area - 10.3 km / 6.4 mi Sanctuary of Madonna di Pietralba - 11.1 km / 6.9 mi Planetarium South Tyrol - 11.3 km / 7 mi Golf Club Petersberg - 11.4 km / 7.1 mi Oclini Pass - 13.8 km / 8.6 mi Ortler Ski Arena - 13.9 km / 8.6 mi Passo di Lavezze - 14.9 km / 9.3 mi Lake Carezza - 16.1 km / 10 mi Paolina Ski Lift - 17.9 km / 11.1 mi 411 Paolina 2125m - 17.9 km / 11.1 mi Hubertus Gondola - 17.9 km / 11.1 mi

Headline

• Close to downhill skiing

Themes

• Business property, Pet-friendly property, Spa, Adventure sport, Ski property, Golf property, Business, Spa property, Natural, Golf, Adventure sport property