Hotel Policies

• Check in 3:00 pm - anytime
• Check out 12:00 pm

General

Located in Tremezzina, Grand Hotel Tremezzo is on a lake, within a 15-minute walk of Villa Carlotta and Cadenabbia Ferry Terminal. This 5-star hotel is 11 mi (17.7 km) from Lake Lugano and 2.9 mi (4.7 km) from Villa del Balbianello.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards and cash Cashless transactions are available

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property.
• This tax is adjusted seasonally and might not apply year round.
• Other exemptions or reductions might apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night for adults; EUR 0.00 per night for guests up to 11 years old.
• A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night for adults; EUR 2.00 per night for guests up to 11 years old.
• We have included all charges provided to us by the property.
• Optional: Rollaway bed fee: EUR 132.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from April to October.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-in is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Gap period enforced between guest stays - 24 hours.
• Property confirms they are implementing guest safety measures.
• Contactless food service / room service is available.
• Temperature checks are available to guests.
• Individually-wrapped food options are available.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Cashless transactions are available.
• Individually-wrapped food options are available through room service.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Food service has been amended for enhanced safety.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Masks are compulsory at the property.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Debit cards not accepted, Cash, American Express, Mastercard, UnionPay

Dining

• You can enjoy a meal at the restaurant serving the guests of Grand Hotel Tremezzo, or stop in at the snack bar/deli.
• Wrap up your day with a drink at the bar/lounge.
• A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Renovations

• The property is closed during November, December, January, February, and March.

Business amenities

• Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
• Event facilities at this hotel consist of a conference center and a meeting room.
• A roundtrip airport shuttle is available for a surcharge.

Rooms

• Make yourself at home in one of the 84 air-conditioned rooms featuring minibars and LCD televisions.
• Your bed comes with down comforters and premium bedding.
• Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.
• Private bathrooms have designer toiletries and bidets.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Villa Carlotta - 0.4 km / 0.3 mi Cadenabbia Ferry Terminal - 1.1 km / 0.7 mi Museo del Ciclismo - 2.5 km / 1.5 mi Villa Melzi Gardens - 3 km / 1.8 mi Bellagio Port - 3 km / 1.9 mi Villa Melzi - 3.2 km / 2 mi Enoteca Principessa - 3.3 km / 2 mi Lido di Lenno - 3.3 km / 2 mi Villa Serbelloni - 3.5 km / 2.2 mi San Giacomo Basilica - 3.5 km / 2.2 mi San Martino Church - 3.5 km / 2.2 mi Branch of Lecco - 3.7 km / 2.3 mi La Punta Spartivento - 3.9 km / 2.4 mi Perlana Beach - 4.2 km / 2.6 mi Villa del Balbianello - 4.2 km / 2.6 mi The nearest airports are: Lugano (LUG-Agno) - 38.1 km / 23.7 mi Milan Malpensa Airport (MXP) - 79.6 km / 49.4 mi Linate Airport (LIN) - 92.6 km / 57.5 mi

Headline

• Near Villa Carlotta

Themes

• Business property, Shopping, Romantic, Luxury property, Spa, Adventure sport, Spa property, Natural, Adventure sport property