Hotel Policies

• Check in 2:30 pm - midnight
• Check out 11:00 am

General

With a stay at Hotel Santo Stefano, you'll be centrally located in Venice, within a 10-minute walk of St. Mark's Square and Rialto Bridge. This hotel is within close proximity of Grand Canal and St. Mark's Basilica.. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city and will be collected at the property.
• This tax does not apply to residents of Venice City and children under 10 years of age.
• Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property.
• A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
• We have included all charges provided to us by the property.
• Optional: Fee for cooked-to-order breakfast: approximately EUR 15 for adults and EUR 15 for childrenPet fee: EUR 10.00 per pet, per nightService animals are exempt from feesCrib (infant bed) fee: EUR 10 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival.
• Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
• On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice.
• Those with accommodation in Venice are exempt from paying this.
• Guests must however request an exemption voucher in advance and present it with an identity document on arrival.
• To check affected dates and request an exemption, visit cda.comune.venezia.it..
• Professional property host/manager.
• Property confirms they are implementing guest safety measures.
• Contactless food service / room service is available.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Cashless transactions are available.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Food service has been amended for enhanced safety.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Gloves are available to guests.
• Masks are compulsory at the property.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, Mastercard

Dining

• Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours).
• Quench your thirst with your favorite drink at the bar/lounge.
• Cooked-to-order breakfasts are available daily for a fee.

Business amenities

• Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Rooms

• Make yourself at home in one of the 11 guestrooms featuring minibars and espresso makers.
• Your bed comes with down comforters and premium bedding.
• Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.
• Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Santa Maria del Giglio - 0.2 km / 0.1 mi Palazzo Cavalli-Franchetti - 0.2 km / 0.1 mi Palazzo Barbaro - 0.2 km / 0.1 mi Palazzo Grassi - 0.3 km / 0.2 mi Palazzo Malipiero - 0.3 km / 0.2 mi Teatro La Fenice - 0.3 km / 0.2 mi Accademia Waterbus - 0.3 km / 0.2 mi Academy Bridge - 0.3 km / 0.2 mi Palazzo Contarini del Bovolo - 0.4 km / 0.2 mi Gallerie dell'Accademia - 0.4 km / 0.2 mi Palazzo Barbarigo - 0.5 km / 0.3 mi San Toma Waterbus - 0.5 km / 0.3 mi Peggy Guggenheim Museum - 0.6 km / 0.3 mi Teatro Goldoni - 0.6 km / 0.4 mi Palazzo Pisani Moretta - 0.6 km / 0.4 mi

Headline

• Near St.
• Mark's Square

Themes

• Pet-friendly property, City