Hotel Policies

• Check in 3:00 pm - midnight
• Check out 11:00 am

General

A stay at Riva Lofts Florence places you in the heart of Florence, within a 5-minute drive of Teatro Comunale Florence and Fortezza da Basso. This golf guesthouse is 2.3 mi (3.7 km) from Basilica of Santa Maria Novella and 2.7 mi (4.3 km) from Piazza della Signoria.. Pamper yourself with onsite massages or enjoy recreation amenities such as a seasonal outdoor pool. This guesthouse also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights We have included all charges provided to us by the property.
• Optional: Covered self parking fee: EUR 15 per day (in/out privileges) Pet fee: EUR 12 per accommodation, per dayService animals are exempt from fees Rollaway bed fee: EUR 60.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services.
• Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
• Contactless check-in and contactless check-out are available.

Pets

• Maximum number of pets per room 2.
• Only dogs and cats are allowed.
• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• The front desk is open daily from 8:00 AM - 7:00 PM.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation.
• Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code.
• Front desk staff will greet guests on arrival.
• From April to October, reception hours are 8 AM-8 PM and check-in hours are 3-8 PM..
• Property does not require health documentation at check-in.
• Professional property host/manager.
• Contactless check-out is available.
• Property confirms they are implementing guest safety measures.
• Contactless food service / room service is available.
• Property uses a professional cleaning service.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Cashless transactions are available.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Property does not offer onsite COVID-19 testing.
• Commonly-touched surfaces are cleaned with disinfectant.
• No elevators

Payments ( E U R)

• Visa, Debit cards, Cash, American Express, Mastercard

Dining

• Enjoy a meal at Riva Kitchen, or stay in and take advantage of the guesthouse's room service (during limited hours).

Renovations

• The following facilities are closed on Monday, Tuesday, and Saturday: Dining venue(s)

Business amenities

• Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchenettes.
• Your pillowtop bed comes with down comforters and premium bedding. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected.
• Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Arno River - 0.1 km / 0.1 mi Leopolda Station Exhibition Center - 1.1 km / 0.7 mi The New Florence Opera House - 1.2 km / 0.8 mi Teatro Comunale Florence - 1.3 km / 0.8 mi Cascine Park - 1.4 km / 0.9 mi Historic Center - Downtown - 1.4 km / 0.9 mi Visarno Arena - 1.6 km / 1 mi Brancacci Chapel - 2.1 km / 1.3 mi Pitti Palace - 2.3 km / 1.4 mi Fortezza da Basso - 2.4 km / 1.5 mi Via de' Tornabuoni - 2.4 km / 1.5 mi Piazza di Santa Maria Novella - 2.4 km / 1.5 mi Palazzo dei Congressi - 2.4 km / 1.5 mi Basilica of Santa Maria Novella - 2.4 km / 1.5 mi Salvatore Ferragamo Museum - 2.5 km / 1.5 mi The nearest major airport is Florence Airport, Peretola (FLR) - 9.1 km / 5.7 mi

Headline

• In Florence (Isolotto)

Themes

• Pet-friendly property, Romantic, Boutique property, Golf property, Business, Family property, City, Family, Natural