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Cancellation and refund terms below apply to tours and activities unless a different policy is displayed on the product page.
If you wish to cancel a booking, please do so by sending an email to info@touristitaly.com.
| Type of Tourism Service | Cancellation Terms | Terms |
|---|---|---|
| 1-Day Group Tours | Up to 24 hours before the start time of the trip | Full Order Price minus a 5% handling fee |
| Packages (2+ days) consisting of Trips + Hotel | Up to 4 weeks before the start time of the trip | Full Order Price minus a 5% handling fee (excluding upgrades to accommodations, if any) |
| Private 1 Day Tours | Up to 48 hours before the start time of the trip | Full Order Price minus a 5% handling fee |
| Private Package Tours or Private Tours for Groups, or Other Special/Custom Organized Tours | Up to 4 weeks before the start time of the trip | Full Order Price minus a 5% handling fee |
| Private transportation | Up to 48 hours before the start time of the trip | Full Order Price minus a 5% handling fee |
| Train tickets | From the moment of booking | Non-refundable |
| Flight tickets | From the moment of booking | Non-refundable |
For full Terms and Conditions, please click here. In case of contradiction, Terms and Conditions always apply
