Hotel Policies

• Check in 2:00 pm - midnight
• Check out 11:00 am

General

With a stay at Certosa Hotel in Venice (Isola La Certosa), you'll be convenient to San Nicolo al Lido and St. Mark's Square. This hotel is within close proximity of Giardini della Biennale and Mexican Pavilion at the Venice Biennale.. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city and will be collected at the property.
• This tax does not apply to residents of Venice City and children under 10 years of age.
• Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property.
• A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.00 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 2.80 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 9.00 per person The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Pets

• Maximum number of pets per room 1.
• Pet max weight (per pet) in lb is 11.
• Pet max weight (per pet) in kg is 5.
• Pets allowed (no fees).
• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• The front desk is open daily from 8 AM - 1 AM.
• To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
• If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• The front desk is staffed during limited hours.
• Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
• On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice.
• Those with accommodation in Venice are exempt from paying this.
• Guests must however request an exemption voucher in advance and present it with an identity document on arrival.
• To check affected dates and request an exemption, visit cda.comune.venezia.it..
• Professional property host/manager.
• No rollaway/extra beds available

Payments ( E U R)

• Visa, American Express, Mastercard

Dining

• Grab a bite to eat at Il Certosino, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco.
• You can also stay in and take advantage of the room service.
• Buffet breakfasts are available for a fee.

Business amenities

• Featured amenities include multilingual staff, luggage storage, and laundry facilities.

Rooms

• Make yourself at home in one of the 18 guestrooms.
• Complimentary wireless internet access is available to keep you connected.
• Private bathrooms with showers feature complimentary toiletries and bidets.
• Conveniences include phones, as well as desks and complimentary bottled water.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Via Garibaldi - 1.6 km / 1 mi Mexican Pavilion at the Venice Biennale - 1.7 km / 1.1 mi Santa Maria Elisabetta Waterbus - 1.9 km / 1.2 mi Giardini della Biennale - 2 km / 1.2 mi Bacino San Marco - 2 km / 1.3 mi Arsenale della Biennale di Venezia - 2.2 km / 1.4 mi Venetian Arsenal - 2.3 km / 1.4 mi Riva degli Schiavoni - 2.4 km / 1.5 mi Church of Santa Maria della Pietà - 2.5 km / 1.6 mi San Zaccaria Waterbus - 2.5 km / 1.6 mi Vivaldi Church - 2.7 km / 1.7 mi Church of San Zaccaria - 2.8 km / 1.7 mi Doge's Palace - 2.9 km / 1.8 mi Bridge of Sighs - 2.9 km / 1.8 mi St.
• Mark's Square - 2.9 km / 1.8 mi

Headline

• In Venice (Isola La Certosa)

Themes

• Pet-friendly property, Family property