Hotel Policies

• Check in 2:00 pm - anytime
• Check out 11:00 am

General

A stay at Grand Hotel et Des Palmes places you in the heart of Palermo, steps from Via Roma and 5 minutes by foot from Politeama Garibaldi Theater. This 5-star hotel is 2.8 mi (4.5 km) from Palermo Harbour and 6.6 mi (10.6 km) from Mondello Beach.. Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights.
• This tax does not apply to children under 12 years of age.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children Covered valet parking fee: EUR 30 per day Rollaway bed fee: EUR 120.0 per day Hosted evening meal: EUR 80 The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.
• Contactless check-in and contactless check-out are available.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Pets

• Pet max weight (per pet) in lb is 33.
• Pet max weight (per pet) in kg is 15.
• Pets allowed (no fees).
• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Property does not require health documentation at check-in.
• Professional property host/manager.
• Contactless check-out is available.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Guest accommodation is sealed after cleaning.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Property is cleaned with disinfectant.
• Noise-free rooms not guaranteed.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Electrostatic spray is used for disinfection.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Property does not offer onsite COVID-19 testing.
• Property follows sanitization practices of COVID-19 Guidelines (CDC).
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Debit cards, Cash, American Express, JCB International, Mastercard

Dining

• Grab a bite to eat at Neobistrot Bar, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe.
• Wrap up your day with a drink at the bar/lounge.
• Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business amenities

• Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Rooms

• Make yourself at home in one of the 98 air-conditioned rooms featuring minibars and Smart televisions.
• Your memory foam bed comes with Egyptian cotton sheets.
• Complimentary wireless Internet access is available to keep you connected.
• Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Via Roma - 0.1 km / 0.1 mi Politeama Garibaldi Theater - 0.4 km / 0.2 mi Palazzo Branciforte - 0.5 km / 0.3 mi Via Maqueda - 0.5 km / 0.3 mi Piazza Ruggero Settimo - 0.5 km / 0.3 mi Regional Archaeological Museum - 0.5 km / 0.3 mi Teatro Massimo - 0.6 km / 0.4 mi Chiesa di San Domenico-Palermo - 0.7 km / 0.4 mi Il Capo Market - 0.8 km / 0.5 mi Vucciria Market - 1 km / 0.6 mi Goethe Games - 1 km / 0.6 mi Quattro Canti - 1.1 km / 0.7 mi Oratorio di San Lorenzo - 1.1 km / 0.7 mi Via Vittorio Emanuele - 1.1 km / 0.7 mi Piazza Pretoria - 1.1 km / 0.7 mi The preferred airport for Grand Hotel et Des Palmes is Punta Raisi Airport (PMO) - 31.4 km / 19.5 mi

Headline

• In Palermo (Ruggero Settimo)

Themes

• Pet-friendly property, Luxury property, Historic property