Hotel Policies

• Check in 2:00 pm - midnight
• Check out 12:00 pm

General

When you a stay at Grand Hotel Villa Serbelloni in Bellagio, you'll be on a lake, within a 5-minute walk of San Giacomo Basilica and Villa Serbelloni. This 5-star hotel is 11.8 mi (19.1 km) from Lake Lugano and 5 mi (8.1 km) from Villa del Balbianello.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property.
• This tax is adjusted seasonally and might not apply year round.
• Other exemptions or reductions might apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights.
• This tax does not apply to children under 11 years of age.
• A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights.
• This tax does not apply to children under 11 years of age.
• We have included all charges provided to us by the property.
• Optional: Pet fee: EUR 60 per pet, per dayService animals are exempt from fees Rollaway bed fee: EUR 110.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• A car is recommended for transportation to and from this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Pets

• Maximum number of pets per room 1.
• Pet max weight (per pet) in lb is 55.
• Only dogs and cats are allowed.
• Pet max weight (per pet) in kg is 25.
• Service animals are allowed.
• Pets cannot be left unattended.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• This property offers transfers from the train station (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival.
• This property is located within a Restricted Traffic Zone (ZTL).
• Guests must register their car upon arrival..
• Professional property host/manager.
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Car recommended.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Gloves are available to guests.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Diners Club, Debit cards, Cash, American Express, JCB International, Mastercard

Dining

• Grab a bite at Mistral, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours).
• Relax with your favorite drink at the bar/lounge or the poolside bar.
• A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Renovations

• The property is closed between November 5 and March 22.

Business amenities

• Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.
• This hotel has 4 meeting rooms available for events.
• Guests may use a train station pick-up service for a surcharge, and free valet parking is available onsite.

Rooms

• Make yourself at home in one of the 95 individually furnished guestrooms, featuring minibars and flat-screen televisions.
• Your bed comes with down comforters and premium bedding.
• Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.
• Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• San Giacomo Basilica - 0.1 km / 0.1 mi Villa Serbelloni - 0.2 km / 0.1 mi Enoteca Principessa - 0.2 km / 0.1 mi Bellagio Port - 0.4 km / 0.2 mi La Punta Spartivento - 0.5 km / 0.3 mi Villa Melzi - 0.5 km / 0.3 mi Branch of Lecco - 0.8 km / 0.5 mi Villa Melzi Gardens - 1.4 km / 0.9 mi Museo del Ciclismo - 1.8 km / 1.1 mi Cadenabbia Ferry Terminal - 2.4 km / 1.5 mi Villa Carlotta - 3.3 km / 2 mi San Giovanni Battista Church - 4.8 km / 3 mi Civic Museum of Ornithology and Natural Sciences - 4.8 km / 3 mi Royal Victoria - 4.9 km / 3 mi Villa Monastero - 4.9 km / 3.1 mi The nearest airports are: Lugano (LUG-Agno) - 39.4 km / 24.5 mi Bergamo Orio al Serio Airport (BGY) - 63 km / 39.1 mi Milan Malpensa Airport (MXP) - 83 km / 51.6 mi The preferred airport for Grand Hotel Villa Serbelloni is Milan Malpensa Airport (MXP).

Headline

• Near Enoteca Principessa

Themes

• Business property, Pet-friendly property, Luxury property, Spa, Boutique property, Beach property, Winery, Family property, Beach, Spa property, Natural