Hotel Policies

• Check in 2:00 pm - anytime
• Check out 12:00 pm

General

A stay at Helvetia Bristol Firenze – Starhotels Collezione places you in the heart of Florence, within a 10-minute walk of Cathedral of Santa Maria del Fiore and Uffizi Gallery. This 5-star hotel is 2.5 mi (4.1 km) from Historic Center - Downtown and 3.7 mi (5.9 km) from Ponte Vecchio.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 40 per person Self parking fee: EUR 60 per day Valet parking fee: EUR 60 per day Nearby parking fee: EUR 60 per day (1640 ft away) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast and through room service.

Pets

• Pets allowed (no fees).
• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Professional property host/manager.
• Property confirms they are implementing guest safety measures.
• Individually-wrapped food options are available.
• Social distancing measures are in place.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Individually-wrapped food options are available through room service.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Individually-wrapped food options are available for breakfast.
• Masks are available to guests.
• Protective clothing is available to guests.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Debit cards not accepted, Cash, American Express, JCB International, Mastercard, UnionPay

Dining

• Satisfy your appetite for dinner at Cibrèo Ristorante Cocktai, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the 24-hour room service.
• Wrap up your day with a drink at the bar/lounge.
• Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Business amenities

• Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 89 guestrooms featuring minibars.
• Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.
• Bathrooms feature bathtubs or showers with rainfall showerheads and bidets.
• Conveniences include safes and electric kettles, and housekeeping is provided daily.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Strozzi Palace - 0.1 km / 0.1 mi Via de' Tornabuoni - 0.1 km / 0.1 mi Piazza della Repubblica - 0.1 km / 0.1 mi Palazzo Davanzati Museum - 0.2 km / 0.1 mi Salvatore Ferragamo Museum - 0.2 km / 0.1 mi Church of Santa Maria Maggiore - 0.2 km / 0.2 mi Via de' Calzaiuoli - 0.3 km / 0.2 mi Florence Baptistery - 0.4 km / 0.2 mi Piazza di San Giovanni - 0.4 km / 0.2 mi Arno River - 0.4 km / 0.2 mi Giotto's Campanile - 0.4 km / 0.3 mi Piazza della Signoria - 0.4 km / 0.3 mi Via Maggio - 0.4 km / 0.3 mi Piazza di Santa Maria Novella - 0.4 km / 0.3 mi Duomo Museum - 0.4 km / 0.3 mi The preferred airport for Helvetia Bristol Firenze – Starhotels Collezione is Florence Airport, Peretola (FLR) - 7.3 km / 4.5 mi

Headline

• Near Historic Center - Downtown

Themes

• Pet-friendly property, Luxury property, Boutique property, Family property, City, Family, Spa property, Shopping property