Hotel Policies

• Check in 2:00 pm - midnight
• Check out 10:00 am

General

With a stay at Hotel Helios in Jesolo (Faro), you'll be within a 5-minute drive of Caribe Bay Jesolo and Tropicarium Park. This beach hotel is 2.2 mi (3.5 km) from Golf Club Jesolo and 3 mi (4.8 km) from Piazza Drago.. Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access and concierge services.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city and will be collected at the property.
• This tax does not apply to residents of Venice City and children under 10 years of age.
• Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property.
• A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 October - 30 April, EUR 0.00 per person, per night, up to 10 nights A tax is imposed by the city: From 1 May - 30 September, EUR 2.30 per person, per night, up to 10 nights We have included all charges provided to us by the property.
• Optional: Pet fee: EUR 7 per pet, per dayService animals are exempt from feesCrib (infant bed) fee: EUR 20.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Pets

• Pet max weight (per pet) in lb is 11.
• Pet max weight (per pet) in kg is 5.0.
• Service animals are allowed.
• Pets cannot be left unattended.
• Service animals are exempt from fees/restrictions.
• Only dogs are allowed.
• Pets allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Professional property host/manager.
• Gap period enforced between guest stays - 48 hours.
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Protective clothing is available to guests.
• No rollaway/extra beds available.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Debit cards, Cash, JCB International, Mastercard

Dining

• Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.
• Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
• A complimentary buffet breakfast is included.

National ratings

• This property has received its official star rating from the local rating authority.

Business amenities

• Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
• Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.

Rooms

• Make yourself at home in one of the 40 guestrooms featuring minibars.
• Rooms have private balconies.
• Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
• Private bathrooms with showers feature bidets and hair dryers.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Jesolo Beach - 0.4 km / 0.2 mi Caribe Bay Jesolo - 1 km / 0.6 mi Caribe Bay - 1 km / 0.6 mi Adventure Golf - 1.3 km / 0.8 mi Spiaggia del Faro - 1.5 km / 0.9 mi Piazza Mazzini - 1.9 km / 1.2 mi Golf Club Jesolo - 3.2 km / 2 mi Congress and Convention Bureau - 3.2 km / 2 mi Tropicarium Park - 3.2 km / 2 mi The Wheel of Venice - 3.2 km / 2 mi Piazza Brescia - 3.2 km / 2 mi Pala Arrex - 3.5 km / 2.2 mi Pista Azzurra - 3.5 km / 2.2 mi New Jesolandia - 3.6 km / 2.2 mi Newjesolandia Amusement Park - 3.6 km / 2.2 mi The preferred airport for Hotel Helios is Marco Polo Airport (VCE) - 37.7 km / 23.4 mi

Headline

• In Jesolo (Faro)

Themes

• Business property, Beach property, Family property