Hotel Indigo Venice – Sant'Elena by IHG

Hotel Policies

• Check in 3:00 pm
• Check out 12:00 pm

General

You'll be centrally located in Venice with a stay at Hotel Indigo Venice - Sant'Elena by IHG, you'll be 8 minutes by foot from Giardini della Biennale. This hotel is within close proximity of Bridge of Sighs and Doge's Palace.. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services and a banquet hall.

Instructions

• Extra-person charges may apply and vary depending on property policy.
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
• This property accepts credit cards, debit cards, and cash.
• Cashless transactions are available.
• This property uses some solar energy.
• Noise-free guestrooms cannot be guaranteed.
• Safety features at this property include a fire extinguisher and a smoke detector.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city and will be collected at the property.
• This tax does not apply to residents of Venice City and children under 10 years of age.
• Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property.
• A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 25 per personPet fee: EUR 35 per pet, per nightService animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

• Maximum number of pets per room 1.
• Service animals are allowed.
• Pets cannot be left unattended.
• Service animals are exempt from fees/restrictions.
• Only dogs are allowed.
• Pets allowed

Special Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom.
• Breakfast fees apply for additional guests.
• Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
• Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom.
• Dinner fees apply for additional guests.
• On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice.
• Those with accommodation in Venice are exempt from paying this.
• Guests must however request an exemption voucher in advance and present it with an identity document on arrival.
• To check affected dates, fees and request an exemption, visit cda.ve.it/en/..
• Property does not require health documentation at check-in.
• Professional property host/manager.
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).
• LGBTQIA+ friendly.
• Green Key (Foundation for Environmental Education).
• No rollaway/extra beds available.
• Noise-free rooms not guaranteed.
• Cashless transactions are available.
• Property does not offer onsite COVID-19 testing.
• VIP Access

Payments (EUR)

• Visa, Diners Club, Debit cards, Discover, Cash, American Express, JCB International, Mastercard

Dining

• Enjoy Italian cuisine at Savor, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco.
• You can also stay in and take advantage of the room service.
• Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

National ratings

• This property has received its official star rating from the local rating authority.

Business amenities

• Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
• Planning an event in Venice?
• This hotel has 735 square feet (68 square meters) of space consisting of conference space and a meeting room.

Rooms

• Make yourself at home in one of the 75 individually decorated guestrooms, featuring minibars and Smart televisions.
• Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
• Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets.
• Conveniences include phones, as well as laptop-compatible safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer. .
• Biennale di Venezia - 0.6 km / 0.4 mi .
• Giardini della Biennale - 0.6 km / 0.4 mi .
• Via Garibaldi - 1.1 km / 0.7 mi .
• Venetian Arsenal - 1.2 km / 0.8 mi .
• Bacino San Marco - 1.3 km / 0.8 mi .
• Santa Maria Elisabetta Waterbus - 1.4 km / 0.9 mi .
• Arsenale della Biennale di Venezia - 1.6 km / 1 mi .
• Riva degli Schiavoni - 1.7 km / 1 mi .
• San Zaccaria Waterbus - 1.8 km / 1.1 mi .
• Vento di Venezia - 1.9 km / 1.2 mi .
• Doge's Palace - 2.1 km / 1.3 mi .
• Bridge of Sighs - 2.1 km / 1.3 mi .
• Lido of Venice Beaches - 2.1 km / 1.3 mi .
• Planetarium of Venice - 2.1 km / 1.3 mi .
• St.
• Mark's Square - 2.2 km / 1.3 mi .

Headline

• In Venice (Sant'Elena)

Themes

• Business property, Pet-friendly property, Family property, Eco-certified property, City