Hotel Policies

• Check in 2:00 pm - 5:30 am
• Check out 12:00 pm

General

With a stay at Hotel Ville sull'Arno in Florence (Campo di Marte), you'll be within a 5-minute drive of Historic Center - Downtown and Cathedral of Santa Maria del Fiore. This luxury hotel is 2 mi (3.2 km) from Ponte Vecchio and 2 mi (3.2 km) from Uffizi Gallery.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 16 years old are allowed in the spa from 2 PM to 4 PM.

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 25 per personAirport shuttle fee: EUR 60.00 per vehicle (one-way)Self parking fee: EUR 26 per nightValet parking fee: EUR 26 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The seasonal outdoor pool closes in September.
• Reservations are required for golf tee times.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Pets

• Pets allowed (no fees).
• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• This property offers transfers from the airport and train station (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival.
• Entrance to this property's full service spa and fitness facilities is limited to 1-hour per day, per guest, and must be reserved onsite..
• Property does not require health documentation at check-in.
• Professional property host/manager.
• Contactless check-out is available.
• Property confirms they are implementing guest safety measures.
• Onsite COVID-19 testing (PCR) is available.
• Contactless food service / room service is available.
• Social distancing measures are in place.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Cashless transactions are available.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Onsite COVID-19 testing (Antigen) is available.
• Food service has been amended for enhanced safety.
• Reservation might be required for some facilities onsite.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Gloves are available to guests.
• Reservations are required for onsite COVID-19 testing.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Diners Club, Debit cards, Cash, American Express, JCB International, Mastercard

Dining

• Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
• Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
• Buffet breakfasts are available daily for a fee.

Business amenities

• Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
• This hotel has 2 meeting rooms available for events.
• For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Rooms

• Make yourself at home in one of the 45 individually decorated guestrooms, featuring minibars and LCD televisions.
• Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
• Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
• Conveniences include phones, as well as safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Via Vincenzo Gioberti - 0.7 km / 0.4 mi Tuscany Hall - 1 km / 0.6 mi Arno River - 1 km / 0.6 mi Historic Center - Downtown - 1.3 km / 0.8 mi Costoli Pool - 1.7 km / 1.1 mi Nelson Mandela Forum - 1.9 km / 1.2 mi Church of Sant'Ambrogio - 1.9 km / 1.2 mi Basilica of Santa Croce - 2 km / 1.2 mi Coverciano - 2 km / 1.3 mi Stadio Artemio Franchi - 2.1 km / 1.3 mi Piazzale Michelangelo - 2.1 km / 1.3 mi Piazza Santa Croce - 2.1 km / 1.3 mi Piazza Massimo D'Azeglio - 2.1 km / 1.3 mi Great Synagogue of Florence - 2.1 km / 1.3 mi Teatro Verdi - 2.3 km / 1.4 mi The preferred airport for Hotel Ville sull'Arno is Florence Airport, Peretola (FLR) - 10.6 km / 6.6 mi

Headline

• In Florence (Campo di Marte)

Themes

• Business property, Pet-friendly property, Romantic, Luxury property, Spa, Golf property, City, Spa property, Natural, Golf, Adventure sport property