Hotel Policies

• Check in 3:00 pm - anytime
• Check out 12:00 pm

General

With a stay at Palazzo Segreti, you'll be centrally located in Milan, steps from Piccolo Teatro Grassi and within a 5-minute walk of Teatro Dal Verme. This 4-star hotel is 1.4 mi (2.2 km) from Teatro alla Scala and 1.5 mi (2.5 km) from Via Montenapoleone Fashion District.. Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - 06818580968 This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 5.00 per person, per night.
• This tax does not apply to children under 18 years of age.
• We have included all charges provided to us by the property.
• Optional: Airport shuttle fee: EUR 110 per vehicle (one way) Pet fee: EUR 30 per pet, per stayService animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section).
• Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast and through room service.
• Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Pets

• Maximum number of pets per room 1.
• Only dogs and cats are allowed.
• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival..
• Professional property host/manager.
• Gap period enforced between guest stays - 72 hours.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Individually-wrapped food options are available.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Individually-wrapped food options are available through room service.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Individually-wrapped food options are available for breakfast.
• Masks are available to guests.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Gloves are available to guests.
• No cribs (infant beds) available.
• Events/parties not allowed.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Diners Club, Debit cards, Discover, Cash, American Express, JCB International, Mastercard

Dining

• Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service.
• Mingle with other guests at the complimentary reception, held daily.
• Quench your thirst with your favorite drink at the bar/lounge.
• A complimentary cooked-to-order breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Business amenities

• Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
• A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Rooms

• Make yourself at home in one of the 18 guestrooms featuring minibars.
• Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.
• Bathrooms have designer toiletries and bidets.
• Conveniences include safes, and housekeeping is provided daily.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Piccolo Teatro Grassi - 0.1 km / 0.1 mi Teatro Dal Verme - 0.3 km / 0.2 mi Piazza Cordusio - 0.3 km / 0.2 mi Piazza della Scala - 0.5 km / 0.3 mi Teatro alla Scala - 0.5 km / 0.3 mi Milan City Hall - 0.6 km / 0.3 mi Statue of Leonardo Da Vinci - 0.6 km / 0.3 mi Galleria Vittorio Emanuele II - 0.6 km / 0.3 mi Piazzale Cadorna - 0.6 km / 0.4 mi Castello Sforzesco - 0.6 km / 0.4 mi Via Torino - 0.6 km / 0.4 mi Biblioteca Ambrosiana - 0.7 km / 0.4 mi Piazza del Duomo - 0.7 km / 0.4 mi Museo Poldi Pezzoli - 0.7 km / 0.5 mi Sempione Park - 0.8 km / 0.5 mi The nearest airports are: Linate Airport (LIN) - 9.7 km / 6 mi Milan Malpensa Airport (MXP) - 49.6 km / 30.8 mi Bergamo Orio al Serio Airport (BGY) - 59.7 km / 37.1 mi The preferred airport for Palazzo Segreti is Linate Airport (LIN).

Headline

• Near Piazza del Duomo

Themes

• Pet-friendly property, Business, City, Shopping property