Hotel Policies

• Check in 3:00 pm - anytime
• Check out 12:00 pm

General

With a stay at Locanda Don Serafino Historical Boutique Hotel, you'll be centrally located in Ragusa, steps from Palazzo Sortino-Trono and Church of Santa Maria dell'Itria. This upscale hotel is 1.2 mi (1.9 km) from Church del Purgatorio and 2 mi (3.2 km) from Cathedral of San Giovanni Battista.. Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: New Year's Day (1 January) Gala Dinner per adult: EUR 240New Year's Day (1 January) Gala Dinner per child: EUR 100 (from 3 to 14 years old)A tax is imposed by the city: EUR 1.40 per person, per night for adults; EUR 2.00 per night for guests aged 12-74 years old.
• This tax does not apply to children under 12 years of age.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 35 for adults and EUR 35 for childrenAirport shuttle fee: EUR 150 per vehiclePet fee: EUR 40 per pet, per dayService animals are exempt from feesLate check-out is available for a fee (subject to availability)Crib (infant bed) fee: EUR 10.0 per nightRollaway bed fee: EUR 50.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

• Maximum number of pets per room 2.
• Pet max weight (per pet) in lb is 22.
• Pet max weight (per pet) in kg is 10.
• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Only dogs are allowed.
• Pets allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Professional property host/manager.
• Contactless check-out is available.
• Shield between guests and staff in main contact areas.
• LGBTQ friendly.
• Property confirms they are implementing guest safety measures.
• Social distancing measures are in place.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Cashless transactions are available.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Masks are compulsory at the property.
• Commonly-touched surfaces are cleaned with disinfectant.
• No elevators

Payments ( E U R)

• Visa, Debit cards, Cash, American Express, Mastercard

Dining

• Satisfy your appetite for lunch or dinner at the hotel's restaurant, Locanda Don Serafino, or stay in and take advantage of the 24-hour room service.
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Business amenities

• Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.
• A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Rooms

• Make yourself at home in one of the 10 guestrooms featuring minibars and flat-screen televisions.
• Your Select Comfort bed comes with down comforters and premium bedding.
• Rooms have private balconies.
• Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
• Bathrooms feature shower/tub combinations, designer toiletries, and bidets.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Palazzo Sortino-Trono - 0.1 km / 0.1 mi Church of Santa Maria dell'Itria - 0.2 km / 0.1 mi Church del Purgatorio - 0.2 km / 0.1 mi Palace of the Chancellery - 0.2 km / 0.1 mi Chiesa di Santa Maria delle Scale - 0.2 km / 0.2 mi Palazzo La Rocca - 0.3 km / 0.2 mi Dome of Saint George - 0.5 km / 0.3 mi Palazzo Arezzo Di Trifiletti - 0.6 km / 0.4 mi Chiesa di San Giuseppe - 0.7 km / 0.5 mi Ragusa Superiore - 0.7 km / 0.5 mi Palazzo Bertini - 0.8 km / 0.5 mi Cathedral of St.
• John the Baptist - 1 km / 0.6 mi Cathedral of San Giovanni Battista - 1.1 km / 0.7 mi Old Portale di San Giorgio - 1.1 km / 0.7 mi Chiesa di San Giorgio Vecchio - 1.1 km / 0.7 mi The nearest major airport is Vincenzo Magliocco Airport (CIY) - 34.1 km / 21.2 mi

Headline

• In Ragusa (Ragusa Ibla)

Themes

• Business property, Pet-friendly property, Spa, Beach property, Adventure sport, Family property, Beach, City, Family