Hotel Policies

• Check in 2:30 pm - 7:30 pm
• Check out 10:30 am

General

Located in Capannori, Relais del Lago is in a rural location, within a 10-minute drive of Oak Tree of Pinocchio and Villa Torrigiani. This bed & breakfast is 3.5 mi (5.7 km) from Tenuta del Buonamico and 3.8 mi (6.2 km) from Villa Mansi.. Don't miss out on the many recreational opportunities, including a spa tub, a seasonal outdoor pool, and bicycles to rent. Additional features at this bed & breakfast include complimentary wireless internet access, concierge services, and a fireplace in the lobby. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash

Fees Information

• Optional: Fee for continental breakfast: approximately EUR 10.00 for adults and EUR 5.00 for childrenAirport shuttle fee: EUR 80 per vehicle (maximum occupancy 4)Late check-out is available for a fee (subject to availability)Crib (infant bed) fee: EUR 15.0 per stay The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• The seasonal pool will be open from May 01 to September 30.
• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Pets

• Pets not allowed

Special Instructions

• This property offers transfers from the airport and train station (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 8:00 AM - 7:30 PM.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation.
• Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information.
• Front desk staff will greet guests on arrival..
• Professional property host/manager.
• Contactless check-out is available.
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Commonly-touched surfaces are cleaned with disinfectant.
• No elevators

Payments ( E U R)

• Visa, Debit cards not accepted, Cash, American Express, Mastercard

Dining

• Enjoy Fusion cuisine at Ristorante Serendepico, one of the bed & breakfast's 2 restaurants, or stay in and take advantage of the room service (during limited hours).
• Continental breakfasts are available daily for a fee.

Business amenities

• Featured amenities include limo/town car service, express check-in, and express check-out.
• For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.

Rooms

• Make yourself at home in one of the 10 individually decorated guestrooms, featuring refrigerators and LCD televisions.
• Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
• Private bathrooms have complimentary toiletries and bidets.
• Conveniences include safes and minibars, and housekeeping is provided daily.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Oak Tree of Pinocchio - 3.5 km / 2.2 mi Villa Torrigiani - 3.6 km / 2.2 mi Villa Mansi - 5 km / 3.1 mi Tenuta del Buonamico - 5.7 km / 3.5 mi Villa Garzoni - 6.8 km / 4.3 mi Pinocchio Park - 7.2 km / 4.5 mi Tenute di Badia - 8.7 km / 5.4 mi Porta Fiorentina - 8.9 km / 5.6 mi Fattoria del Teso - 9.4 km / 5.8 mi Gipsoteca Libero Andreotti Civic Museum - 9.5 km / 5.9 mi San Domenico - 9.6 km / 5.9 mi Villa Reale - 9.8 km / 6.1 mi Sanctuary of Santa Gemma - 10.1 km / 6.3 mi Walls of Lucca - 10.2 km / 6.4 mi Porta Elisa - 10.3 km / 6.4 mi The nearest airports are: Galileo Galilei Airport (PSA) - 51.5 km / 32 mi Florence Airport, Peretola (FLR) - 68.8 km / 42.7 mi The preferred airport for Relais del Lago is Galileo Galilei Airport (PSA).

Headline

• Near Villa Torrigiani

Themes

• Spa, Adventure sport property