Hotel Policies

• Check in 3:00 pm - anytime
• Check out 12:00 pm

General

With a stay at Starhotels Du Parc, you'll be centrally located in Parma, just a 3-minute walk from Ducale Park and 10 minutes by foot from Palazzo della Pilotta. This upscale hotel is 0.6 mi (1 km) from Hospital of Parma and 0.6 mi (1 km) from Galleria Nazionale.. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires identification for all guests at check-in, regardless of age.

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights.
• This tax does not apply to children under 18 years of age.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 15 for adults and EUR 12 for childrenPet fee: EUR 25 per pet, per stayService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 17 October to 04 April.
• Parking height restrictions apply.

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• For more details, please contact the property using the information on the booking confirmation..
• Professional property host/manager.
• Property confirms they are implementing guest safety measures.
• Individually-wrapped food options are available.
• Social distancing measures are in place.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Individually-wrapped food options are available through room service.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Individually-wrapped food options are available for breakfast.
• Masks are available to guests.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Parking height restrictions apply.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Diners Club, Debit cards not accepted, Cash not accepted, Discover, American Express, JCB International, Mastercard, UnionPay

Dining

• Grab a bite at Aiglon e Canova, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service.
• Snacks are also available at the coffee shop/cafe.
• Mingle with other guests at the complimentary reception, held daily.
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Business amenities

• Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
• Limited parking is available onsite.

Rooms

• Make yourself at home in one of the 169 air-conditioned rooms featuring minibars.
• Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
• Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
• Conveniences include phones, as well as safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Ducale Park - 0.2 km / 0.1 mi Palazzo della Pilotta - 0.9 km / 0.5 mi Galleria Nazionale - 1 km / 0.6 mi Museo Archeologico Nazionale - 1 km / 0.6 mi Hospital of Parma - 1 km / 0.6 mi University Hospital of Parma - 1 km / 0.6 mi Museo di Glauco Lombardi - 1.1 km / 0.7 mi Camera di San Paolo - 1.2 km / 0.7 mi Teatro Regio di Parma - 1.2 km / 0.8 mi Shrine of Santa Maria della Steccata - 1.3 km / 0.8 mi Chiesa di Santa Maria della Steccata - 1.4 km / 0.8 mi University of Parma - 1.4 km / 0.8 mi Baptistery of Parma - 1.4 km / 0.8 mi Battistero - 1.4 km / 0.9 mi Bishop's Palace - 1.4 km / 0.9 mi The preferred airport for Starhotels Du Parc is Parma Airport (PMF) - 3.6 km / 2.2 mi

Headline

• In Parma (Oltretorrente)

Themes

• Business property, Pet-friendly property, Business, Family property, City, Family, Natural