Hotel Policies

• Check in 2:00 pm - midnight
• Check out 11:00 am

General

With a stay at Terra - The Magic Place in Sarentino, you'll be 16.2 mi (26.1 km) from Museo Archeologico dell'Alto Adige and 19 mi (30.6 km) from Messner Mountain Museum Firmian. This upscale hotel is within the region of Trauttmansdorff Castle Gardens and Merano Thermal Baths.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a spa tub, a sauna, and bicycles to rent. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards and cash

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 3.20 per person, per night.
• This tax does not apply to children under 14 years of age.
• We have included all charges provided to us by the property.
• Optional: Airport shuttle fee: EUR 300 per vehicle (one-way)Airport shuttle fee per child: EUR 300 (one-way), (up to 18 years old) Pet fee: EUR 20 per pet, per nightService animals are exempt from feesRollaway bed fee: EUR 85.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Pets

• Only dogs and cats are allowed.
• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Professional property host/manager.
• Property confirms they are implementing guest safety measures.
• Property confirms they are implementing enhanced cleaning measures.
• Property is cleaned with disinfectant.
• Food service has been amended for enhanced safety.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, Mastercard

Dining

• Satisfy your appetite for dinner at the hotel's restaurant, Terra Restaurant, or stay in and take advantage of the room service (during limited hours).
• Mingle with other guests at the complimentary reception, held daily.
• Wrap up your day with a drink at the bar/lounge.
• A complimentary continental breakfast is served daily from 8 AM to 10:30 AM.

Business amenities

• Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
• For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Rooms

• Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars and flat-screen televisions.
• Rooms have private balconies or patios.
• Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
• Private bathrooms with showers feature designer toiletries and hair dryers.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Ortler Ski Arena - 0.1 km / 0.1 mi Sarntal Valley - 3.8 km / 2.4 mi Sarentino Tourist Office - 3.9 km / 2.4 mi Isarco Valley - 13.2 km / 8.2 mi Falzeben Cable Car - 15.3 km / 9.5 mi Reinswald Winter and Excursion Area - 18.8 km / 11.7 mi Totensee - 21.7 km / 13.5 mi Runkelstein Castle - 23.3 km / 14.5 mi Funivia S.
• Genesio - Seilbahn Jenesien - 23.7 km / 14.7 mi Talferwiesen-Prati del Talvera - 24.1 km / 15 mi Piazza della Vittoria - 25.5 km / 15.8 mi Via dei Portici - 25.6 km / 15.9 mi Piazza delle Erbe - 25.6 km / 15.9 mi Via Argentieri - 25.6 km / 15.9 mi Mercantile Museum - 25.6 km / 15.9 mi The preferred airport for Terra - The Magic Place is Kranebitten Airport (INN) - 147.2 km / 91.5 mi

Headline

• Near Sarentino Tourist Office

Themes

• Business property, Pet-friendly property, Romantic, Spa, Adventure sport, Business, Family property, Spa property, Natural, Adventure sport property