The Excelsior, a Luxury Collection Hotel, Florence

Hotel Policies

• Check in 3:00 pm - anytime
• Check out 12:00 pm

General

With a stay at The Excelsior, a Luxury Collection Hotel, Florence, you'll be centrally located in Florence, just a 4-minute walk from Piazza di Santa Maria Novella and 9 minutes by foot from Ponte Vecchio. This luxury hotel is 0.7 mi (1.1 km) from Piazza del Duomo and 0.4 mi (0.6 km) from Basilica of Santa Maria Novella.. Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy.
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
• This property accepts credit cards and cash.
• Safety features at this property include a fire extinguisher.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.
• This tax does not apply to children under 12 years of age.
• We have included all charges provided to us by the property.
• Optional: Fee for full breakfast: approximately EUR 52 per personAirport shuttle fee: EUR 105 per person (one-way)Covered valet parking fee: EUR 55 per day (in/out privileges)Nearby parking fee: EUR 33 per day (984 ft away)Pet fee: EUR 90 per accommodation, per stay (maximum EUR 90 per stay)Service animals are exempt from feesRollaway bed fee: EUR 100.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

• Maximum number of pets per room 1.
• Only dogs and cats are allowed.
• Service animals are allowed.
• Pets cannot be left unattended.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• This property offers transfers from the airport and train station (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools..
• Property does not require health documentation at check-in.
• Professional property host/manager.
• LGBTQIA+ friendly.
• Green Key (Foundation for Environmental Education)

Payments (EUR)

• Visa, Diners Club, Debit cards not accepted, Discover, Cash, American Express, JCB International, Mastercard, UnionPay

Dining

• Enjoy a meal at Cosimo Rooftop Restaurant, or stay in and take advantage of the hotel's 24-hour room service.
• Relax with a refreshing drink at one of the 2 bars/lounges.
• Full breakfasts are available daily from 7 AM to 11 AM for a fee.

National ratings

• This property has received its official star rating from the local rating authority.

Business amenities

• Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby.
• For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Rooms

• Make yourself at home in one of the 171 individually decorated guestrooms, featuring minibars and flat-screen televisions.
• Your pillowtop bed comes with premium bedding.
• Complimentary wireless internet access is available to keep you connected.
• Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer. .
• Chiesa di Ognissanti - 0.1 km / 0.1 mi .
• Piazza Ognissanti - 0.1 km / 0.1 mi .
• Arno River - 0.1 km / 0.1 mi .
• Piazza di Santa Maria Novella - 0.4 km / 0.2 mi .
• Via de' Tornabuoni - 0.5 km / 0.3 mi .
• Salvatore Ferragamo Museum - 0.5 km / 0.3 mi .
• Strozzi Palace - 0.5 km / 0.3 mi .
• Basilica of Santa Maria Novella - 0.6 km / 0.4 mi .
• Via Maggio - 0.6 km / 0.4 mi .
• Teatro Comunale Florence - 0.7 km / 0.4 mi .
• Church of Santa Maria Maggiore - 0.7 km / 0.4 mi .
• Piazza della Repubblica - 0.7 km / 0.5 mi .
• Piazza del Carmine - 0.7 km / 0.5 mi .
• Ponte Vecchio - 0.8 km / 0.5 mi .
• Medici Chapels - 0.8 km / 0.5 mi .
• The preferred airport for The Excelsior, a Luxury Collection Hotel, Florence is Florence Airport, Peretola (FLR) - 10.9 km / 6.8 mi

Headline

• Near Ponte Vecchio

Themes

• Shopping, Pet-friendly property, Romantic, Luxury property, Boutique property, Family property, Eco-certified property, City, Family, Shopping property, Natural