Hotel Policies

• Check in 2:00 pm - 12:00 pm
• Check out 12:00 pm

General

With a stay at ROMEO Napoli, you'll be centrally located in Naples, within a 10-minute walk of Galleria Umberto I and Teatro di San Carlo. This luxury hotel is 0.5 mi (0.8 km) from Royal Palace and 0.7 mi (1.2 km) from Santa Chiara Basilica.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 spa tubs, a health club, and a sauna. Additional features at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights.
• This tax does not apply to children under 15 years of age.
• We have included all charges provided to us by the property.
• Optional: Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 2)Self parking fee: EUR 45 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Pool access available from 9:00 AM to 5:30 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.

Pets

• Pets not allowed

Special Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival.
• For more details, please contact the property using the information on the booking confirmation..
• Professional property host/manager.
• Gap period enforced between guest stays - 24 hours.
• Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).
• Property confirms they are implementing guest safety measures.
• Contactless food service / room service is available.
• Temperature checks are available to guests.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Cashless transactions are available.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Food service has been amended for enhanced safety.
• Reservation might be required for some facilities onsite.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Electrostatic spray is used for disinfection.
• Protective clothing is available to guests.
• Gloves are available to guests.
• Masks are compulsory at the property.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, JCB International, Mastercard

Dining

• Grab a bite at Il Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service.
• Relax with your favorite drink at the bar/lounge or the poolside bar.
• A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.

Renovations

• The property is closed between January 9 and February 28.
• The following facilities are closed on Sunday and Monday: Dining venue(s)

Business amenities

• Featured amenities include complimentary wired internet access, limo/town car service, and express check-in.
• A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 79 individually furnished guestrooms, featuring minibars and LED televisions.
• Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment.
• Bathrooms have designer toiletries and bidets.
• Conveniences include phones, as well as safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Piazza del Municipio - 0.2 km / 0.1 mi Calata di Massa Port - 0.4 km / 0.2 mi University of Naples L'Orientale - Palazzo del Mediterraneo - 0.4 km / 0.2 mi Port of Naples - 0.4 km / 0.2 mi Terminal Traghetti - 0.4 km / 0.2 mi Molo Beverello Port - 0.5 km / 0.3 mi Castel Nuovo - 0.5 km / 0.3 mi Corso Umberto I - 0.5 km / 0.3 mi Maritime Station - 0.5 km / 0.3 mi University of Naples Federico II - 0.7 km / 0.4 mi Via Toledo - 0.7 km / 0.5 mi Galleria Umberto I - 0.7 km / 0.5 mi Teatro di San Carlo - 0.8 km / 0.5 mi Monastery of St.
• Clare - 0.8 km / 0.5 mi Via Roma - 0.8 km / 0.5 mi The preferred airport for ROMEO Napoli is Naples Intl.
• Airport (NAP) - 16.7 km / 10.4 mi

Headline

• Near Galleria Umberto I

Themes

• Business property, Luxury property, Boutique property, Family property, Spa property