Hotel Policies

• Check in 3:00 pm - midnight
• Check out 12:00 pm

General

With a stay at Grand Hotel Vesuvio, you'll be centrally located in Naples, just a 3-minute walk from Castel dell'Ovo and 15 minutes by foot from Via Toledo. This luxury hotel is 0.4 mi (0.7 km) from Lungomare Caracciolo and 0.5 mi (0.8 km) from Royal Palace.. Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights.
• This tax does not apply to children under 15 years of age.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 100 for adults and EUR 100 for childrenSelf parking fee: EUR 50 per dayCrib (infant bed) fee: EUR 30.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• The property allows pets in specific rooms only and has other pet restrictions.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.

Pets

• Maximum number of pets per room 1.
• Pet max weight (per pet) in lb is 7.
• Pet max weight (per pet) in kg is 3.
• Pets allowed (no fees).
• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Only dogs are allowed.
• Pets allowed

Special Instructions

• To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
• If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival.
• For more details, please contact the property using the information on the booking confirmation.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Any other arrangements must be coordinated with the property prior to arrival..
• Professional property host/manager.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Protective clothing is available to guests.
• Parking height restrictions apply.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, JCB International, Mastercard, UnionPay

Dining

• Enjoy local and international cuisine at Caruso Roof Garden, a beachfront restaurant which features an ocean view.
• You can also stay in and take advantage of the 24-hour room service.
• Wrap up your day with a drink at the bar/lounge.
• Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Renovations

• The following facilities or services will be unavailable from July 1 2024 to July 25 2024 (dates subject to change): Swimming pool

Business amenities

• Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
• Planning an event in Naples?
• This hotel has 2476 square feet (230 square meters) of space consisting of a conference center and 9 meeting rooms.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 160 air-conditioned rooms featuring minibars.
• Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
• Bathrooms have complimentary toiletries and bidets.
• Conveniences include phones, as well as safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Via Partenope - 0.1 km / 0.1 mi Castel dell'Ovo - 0.2 km / 0.1 mi Gulf of Naples - 0.3 km / 0.2 mi Lungomare Caracciolo - 0.7 km / 0.4 mi Piazza del Plebiscito - 0.7 km / 0.5 mi Royal Palace - 0.8 km / 0.5 mi Bourbon Tunnel - 0.8 km / 0.5 mi San Francesco di Paola - 0.9 km / 0.5 mi Piazza dei Martiri - 1 km / 0.6 mi Naples Aquarium - 1 km / 0.6 mi Via Chiaia - 1 km / 0.6 mi Teatro di San Carlo - 1.1 km / 0.7 mi Galleria Umberto I - 1.1 km / 0.7 mi Teatro Augusteo - 1.2 km / 0.7 mi Via Toledo - 1.2 km / 0.8 mi The nearest major airport is Naples Intl.
• Airport (NAP) - 18.3 km / 11.4 mi

Headline

• Near Castel dell'Ovo

Themes

• Business property, Pet-friendly property, Luxury property, Spa property