Hotel Policies

• Check in 2:00 pm - midnight
• Check out 12:00 pm

General

With a stay at Bristol Palace Hotel, you'll be centrally located in Genoa, within a 5-minute drive of Port of Genoa Cruise Ship Terminal and Piazza Matteotti. This 5-star hotel is 1.4 mi (2.2 km) from Genoa Port Center and 3.3 mi (5.4 km) from Gaslini Hospital.. Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards, mobile payments, and cash Mobile payment options include: Alipay and WeChat Pay Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.5 per person, per night, up to 8 nights.
• This tax does not apply to children under 14 years of age.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children Nearby parking fee: EUR 29 per day (328 ft away) Crib (infant bed) fee: EUR 30.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
• Contactless check-out is available.
• Individually-wrapped food options are available for breakfast and dinner, and also through room service.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

• Maximum number of pets per room 1.
• Only dogs and cats are allowed.
• Pets allowed (no fees).
• Service animals are allowed.
• Pets cannot be left unattended.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Professional property host/manager.
• Contactless check-out is available.
• LGBTQ friendly.
• Property confirms they are implementing guest safety measures.
• Individually-wrapped food options are available.
• Social distancing measures are in place.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Individually-wrapped food options are available for dinner.
• Individually-wrapped food options are available through room service.
• Staff wears personal protective equipment.
• Individually-wrapped food options are available for breakfast.
• Masks are available to guests.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Gloves are available to guests.
• No rollaway/extra beds available

Payments ( E U R)

• Visa, Debit cards not accepted, Cash, Mastercard

Dining

• Satisfy your appetite for lunch or dinner at Giotto, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours).
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Business amenities

• Featured amenities include complimentary wired internet access, express check-in, and express check-out.
• This hotel has 9 meeting rooms available for events.
• Limited parking is available onsite.

Rooms

• Make yourself at home in one of the 133 air-conditioned rooms featuring minibars.
• Complimentary wireless Internet access is available to keep you connected.
• Bathrooms have bidets and hair dryers.
• Conveniences include phones, as well as safes and complimentary bottled water.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Piazza de Ferrari - 0.2 km / 0.1 mi Genoa Museum - 0.2 km / 0.1 mi La casa di Cristoforo Colombo - 0.3 km / 0.2 mi Teatro Carlo Felice - 0.3 km / 0.2 mi Porta Soprana - 0.3 km / 0.2 mi Piazza Matteotti - 0.4 km / 0.2 mi Archivio Storico del Comune di Genova - 0.4 km / 0.2 mi Chiesa del Gesu e dei Santi Ambrogio e Andrea - 0.4 km / 0.2 mi Palazzo Ducale - 0.4 km / 0.3 mi Piazza San Matteo - 0.5 km / 0.3 mi Doge's Palace - 0.5 km / 0.3 mi Cattedrale di San Lorenzo - 0.6 km / 0.3 mi Treasure Museum of St.
• Lorenzo Cathedral - 0.6 km / 0.3 mi Via Garibaldi - 0.6 km / 0.4 mi Mercato Orientale Genova - 0.6 km / 0.4 mi The preferred airport for Bristol Palace Hotel is Cristoforo Colombo Airport (GOA) - 10.6 km / 6.6 mi

Headline

• In Genoa (Genoa Historical Centre)

Themes

• Pet-friendly property, Luxury property, Business, City