Hotel Policies

• Check in 2:00 pm - midnight
• Check out 12:00 pm

General

With a stay at Melia Genova, you'll be centrally located in Genoa, a 7-minute walk from La casa di Cristoforo Colombo and 11 minutes by foot from Palazzo Ducale. This 5-star hotel is 1.1 mi (1.8 km) from Palazzo San Giorgio and 1.4 mi (2.3 km) from Fiera di Genova.. Take advantage of recreation opportunities including a health club and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.50 per person, per night, up to 8 nights.
• This tax does not apply to children under 14 years of age.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately EUR 25 per person Airport shuttle fee: EUR 120 per vehicle (roundtrip) Self parking fee: EUR 36 per night Pet fee: EUR 40 per pet, per stayService animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Pets

• Only dogs and cats are allowed.
• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets allowed

Special Instructions

• This property offers transfers from the airport and train station (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival.
• For more details, please contact the property using the information on the booking confirmation.
• This property does not permit name changes on reservations.
• The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Any other arrangements must be coordinated with the property prior to arrival..
• Property does not require health documentation at check-in.
• Professional property host/manager.
• Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá).
• Contactless check-out is available.
• Property confirms they are implementing guest safety measures.
• Contactless food service / room service is available.
• Social distancing measures are in place.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• EarthCheck.
• Cashless transactions are available.
• Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).
• Reservation might be required for some facilities onsite.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Electrostatic spray is used for disinfection.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Gloves are available to guests.
• Property does not offer onsite COVID-19 testing.
• Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( E U R)

• Visa, Diners Club, Debit cards not accepted, Cash not accepted, American Express, Mastercard

Dining

• Satisfy your appetite for lunch or dinner at Blue, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service.
• Wrap up your day with a drink at the bar/lounge.
• Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Business amenities

• Featured amenities include a business center, limo/town car service, and express check-in.
• For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Rooms

• Make yourself at home in one of the 99 individually decorated guestrooms, featuring minibars and LCD televisions.
• Your pillowtop bed comes with premium bedding.
• Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.
• Private bathrooms have deep soaking bathtubs and complimentary toiletries.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Museum of Modern Art - Villa Croce - 0.5 km / 0.3 mi Galliera Hospital - 0.5 km / 0.3 mi Museo Civico di Storia Naturale di Genova - 0.6 km / 0.4 mi La casa di Cristoforo Colombo - 0.6 km / 0.4 mi Porta Soprana - 0.6 km / 0.4 mi Mercato Orientale Genova - 0.7 km / 0.5 mi Piazza de Ferrari - 0.8 km / 0.5 mi Piazza Colombo - 0.8 km / 0.5 mi Chiesa del Gesù - 0.8 km / 0.5 mi Chiesa del Gesu e dei Santi Ambrogio e Andrea - 0.9 km / 0.5 mi Genoa Museum - 0.9 km / 0.5 mi Piazza Matteotti - 0.9 km / 0.5 mi Palazzo Ducale - 0.9 km / 0.6 mi Teatro Carlo Felice - 0.9 km / 0.6 mi Cattedrale di San Lorenzo - 1 km / 0.6 mi The preferred airport for Melia Genova is Cristoforo Colombo Airport (GOA) - 9 km / 5.6 mi

Headline

• In Genoa (Centro Est)

Themes

• Business property, Pet-friendly property, Luxury property, Business, Family property, Eco-certified property, City, Adventure sport property